We’re here to help!
If you have questions about your order, downloads, or need support, please reach out using the information below.
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Digital Product Support
For help with digital downloads, please include:
• Your order number
• The product name
• A brief description of the issue
This helps us assist you as quickly as possible.
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Email
support@regalitydigitalagency.com
We typically respond within 24–48 business hours.
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Support Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
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What We Don’t Support
Please note:
• We do not offer phone support
• We cannot provide refunds for digital products once files are delivered (see our Refund Policy)
• We do not offer customizations unless explicitly stated in the product listing
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Helpful Links
Before contacting us, you may find answers here:
• Download Policy
• Refund Policy
• Terms & Conditions
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Agreement
By contacting us, you acknowledge that you have reviewed our store policies and understand that all products sold are digital downloads only.